Tech Support

Who among us hasn’t needed a bit of tech support of late?  Who has never experienced a login fail? A glitchy app?  Lack of RAM? Incorrect password? Eh?

Even in last year’s world, we’d call upon tech support– or Opas– to save us from blue screens of death, reinstall drivers, fix sluggish boot-ups.

But, because of that punk, COVID, my tech support abilities have been sorely tested, both comin’ and goin’.

Comin’ —

Opa, my computer just locked up…Opa, I got kicked out of my Zoom meeting…Opa, my PC wants to restart.  Again.  Opa, Opa, Opa…

 

and goin’ –

Excuse me, Mrs. B, but I can’t login…

Mrs. B, sorry to bother you again, but I keep getting an error message. It says I have an incorrect code. Please help!

Mrs. B, I’m really sorry to be such a pain, but if my kids get kicked offline, can they get back into class?

Mrs. B, how do my kids submit their assignments?

Mrs. B, I can’t open the attachment.

Mrs. B, Mrs. B, Mrs. B…

Well. It turns out that even preschoolers need tech support now and again. During our end-of-the-summer Field Day, two couldn’t get past the firewall…er, pool-noodle obstacle.  Thankfully, they had Opa’s Tech Guy Services.

Soon, after a successful reboot to a water race, one little bit fat fingered her pitcher, downloading content onto the lawn. One preferred the “dump and dash” method, nearly missing the access point on each attempt. The last bit discovered how undeliverable his data was, but he managed nonetheless.

It was a race, after all.

Not to mess with a good thing when we’ve got one goin’, we hyperlinked the applets out to the driveway and provided them with even more water, piggy-backed with suds.  The Prius is now cleaner than it was.

And my tech skills are savvier than they was.  I suppose that’s a good thing.

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